Suzanne
I think I got really luck with the crew I got but maybe it's their policy to be helpful and friendly dealing with a strenuous situation.
Let's start at the beginning, the estimator did a a great job dealing with my changes. The packers were very professional, did a great job with the fragile items and marking the boxes for the new location. The breakage or damage was nonexistent. The movers worked hard loading the truck and staged my items to prevent boxes being delivered to the wrong destination. We were in contact over the 2200 miles and delivered when we agree to. The two movers Bill and David worked well together and offered to relocate items in the rooms or into other rooms. They offered suggestions to where to place items, a big help.
Over all we were pleased with our move, although multiple items were broken or damaged. I was unaware that when our belongings left our house they would be moved again in your warehouse into another truck. I watched as they loaded and unloaded the trucks and was very happy with their care of our belongings, although I believe once at the warehouse is where the damage occurred. Boxes were clearly labeled fragile and or do not stack. I was told all the furniture would be wrapped and other pieces were going to be boxed as I did not have boxes large enough to contain some items ie lamp shade and light. One of our clothing containers was missing and the clothes were put into a box, I assume the container was broken. Once our belongings reached Florida a number of our teak furniture were chipped and or broken, this is very unfortunate as they cannot be replaced. I have an antique chair from the 1800's that the arm was completely broken off and put into the seat of the chair. 3 of my Pewabic pottery pieces were broken, these boxes read fragile ceramic pieces. The boxes were crushed probably due to stacking. I realize that things happen but would have liked a little more care with our belongings. As for the people I worked with Ben who quoted the job to the men who loaded and unloaded were wonderful.
Sincerely
Frisbie Moving Storage is a US Moving Company based in Detroit, Michigan. Frisbie Moving Storage is located at 14225 Schaefer Hwy, Detroit, MI 48227, USA.
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