Going into Fred's is an experience. Like going back into time. Service was friendly and they were able to make keys that the hardware shop couldn't. Really though, there is something about the place that is special (which i know is a weird thing to say about a key shop). I won't go anywhere else.
I understand emergency situations like this seems to warrant higher than usual service prices (...I guess...), but it seemed pretty sneaky of them to quote me one price over the phone, only to present me with a charge that's 150% higher when they actually show up to do the work. He did give me a break down of the service fees and why they seemed so high, but to me, a layperson, it all seemed totally arbitrary. I know, businesses reserve the right to set their own prices, but something didn't seem totally fair.
They are the best! I've never had a bad key yet... A few bad jokes, yes, but never a bad key!
Incredibly fast and friendly service. I work for a nonprofit and was copying keys for work. They gave a 501c3 break.
Anyway, he got my door opened, even after I balked at this unpleasant surprise. Also, he ended up doing it after we "negotiated" the service charge back down to the price I was quoted over the phone, which seems kind of weird that he would accept such a huge price cut. I didn't think haggling was common in this part of the country.
I have been using Fred's key shop for years , always friendly. always kind . Yes they ask alot of questions when you have complex issues . but only because they want to get it right the first time . Great place to find service for old locks and to get your key fobs programmed . Great all around company.
I got locked out of my car, leaving my keys inside. I called this place, got a quote, and the guy showed up within about 20 minutes of me calling. Not bad. However, he wanted to charge One Hundred dollars MORE than what I was originally quoted--even after I had asked the guy over the phone twice, what the charge would be for getting my car unlocked.
Fred S Key Shop is a US Locksmith based in Detroit, Michigan. Fred S Key Shop is located at 3470 2nd Ave, Detroit, MI 48201, USA.
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