Very bad. Basically the door man plays you to steal money by letting in only the people who pay him on the side or leave you wait in line an hour or more! The atmosphere is bunch of children!!!
This place is terrible. After receiving horrible service from the rude bartenders, I left no tip (I am a server myself and do not do this often, only when the service was seriously terrible). When I looked at my credit card statement I realized that they charged me for a tip well over 20%. This is illegal! I called management, who said they would look into and call right back, they never called back and did not answer any of the calls I made after.
Me and the hubby have been trying different places downtown and we stopped in this establishment twice. The first time was a few weeks ago on a Saturday. Sat at the bar and watched the game. Most of the bartenders/waitresses were pretty. Some nice, some not so much. It was really dead for a Saturday during a game. Drinks were okay and we expected to pay more than usual for drinks. We thought we would give it another try this past Saturday, left pretty unhappy. We arrived around 8pm, again not as many people as we would expect but again it was still a little early. Took at least 15 minutes for someone to acknowledge that we were sitting at a table. We ordered appetizers and drinks. Appetizers were SO disappointing! Food was cold, had no taste, just bad overall. Drinks were watered down the first time we got them so we sent them back. We are really down to earth people and don't expect everything to be perfect but it just wasn't a good experience. We left hungry and in search of good drinks....
My friend also never got her credit card back after paying; she nicely asked the bartender if she could check behind the bar, maybe it had fallen down. The bartender responded with "no I didn't take your card". We told her that were never accused her of that, and were wondering if maybe it just fell behind the bar. She then took our drinks that were full, dumped them out, and called security to shove us down the stairs and out of the building.
They only care about making money, $20 cover charge, and then when I get inside, there's like million people in there stuffed like a pack of cigarettes! They keep letting people in regardless of the capacity. Also not everyone can go up to the roof because it's VIP and you have to pay to be there. And it was very dark inside.
Wish I could give this place zero stars. We had reservations with a group of people and bottle service / private booth yet were denied entry while the doorman / bouncer tried to extort us for our cash. Half of our group was already inside mind you. We also showed up on time and were supposed to be free cover for everyone but that was also a ruse. Ended up waiting outside for over an hour while the bouncer mocked the birthday girl who we were with. He would say happy birthday as he let people he knew in for free who were not in line. Which is strange because they were at "max capacity", but hey what's a few more of his friends while the paying customer with reservation's stands outside in the cold. Service was terrible inside and never got the drink I requested. Some people also seemed to be allowed to smoke inside. If you want to be disrespected, extorted, and have an all around terrible experience this place is for you.
Level Two Bar Rooftop is a US Night Club based in Detroit, Michigan. Level Two Bar Rooftop is located at 535 Monroe Ave, Detroit, MI 48226, USA.
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