The Westin Book Cadillac is a beautiful hotel in downtown Detroit. The architecture is beautiful and the amenities are plentiful: Fluffy bath towels, comfy robe, in-room coffee, aromatherapy for sleeping, and more. This is definitely a luxurious hotel. The staff is also super friendly. The valet made parking the car a breeze and the front desk staff made check-in seamless. Whether you are looking for a hotel for business or pleasure, I highly recommend the Westin Book Cadillac.
It's located basically in the heart of downtown. The only staff I associated with was the Starbucks employees and the man shining shoes. They were all very nice, especially the shoe shine man and a woman in Starbucks. The staff dresses very nice and seems really professional. They continuously mopped the salty floors from the snow outside. You can tell they take their appearance very seriously.
Great convenient location. Many great restaurants within walking distance. Went to Downtown Louie's for dinner. Highly recommend. The valet staff were very helpful. The rooms were very big. Beds were comfortable. Rooms include two complimentary bottles of water.
I cannot say enough about how excellent our stay was at The Westin. The room was clean, spacious, and comfortable. Having regular access to coffee, drinks, and food was convenient as well - both in the hotel and around the city (great location, easily walkable). But my favorite thing, by far, was the customer service. Shout-out to Bianca at the front desk, her service was TOP of the line. She went above and beyond to make sure our stay was amazing. Thank you Bianca and the whole Westin team!
Room was super nice although the city view listed as part of the upgrade was lacking. Very small window that looked directly at the building across the street. Room service was great. Very fast and the food was great. The staff was extremely nice and professional but the same can't be said for the guests. Got woken up 3 times from 3:45 to 4:30 am from people screaming at each other in the hall. Not exactly what you expect from a $200 + a night hotel
The Westin Book Cadillac Detroit is a US Lodging based in Detroit, Michigan. The Westin Book Cadillac Detroit is located at 1114 Washington Blvd, Detroit, MI 48226, USA.
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