I will NEVER rent from this place again! Thrifty needs to catch up with the car rental times! So many unnecessary rules... fill up w/in 10 miles show receipt... no car drop off (had an early flight and had to wait until they opened at 5am)... $350 authorized hold on debit cards (I've used my debit all the time with others... no hold) plus many more rules that are such an inconvenience. NEVER AGAIN! Cheap price is not worth the hassle. You really do get what you pay for.
I booked this car company as a packaged deal with spirit airlines and paid ahead of time and was told I was "all set". When I showed up, the gentleman told me that I had to pay an extra $180 for taxes and fees but kept handing me a receipt that said $517. I asked him over and over what the price was because if it was an additional $517 I didn't want it. But no I was sworn that it would only be the $180. Well I get the car and there is old trash in it, a smoke screen on the windshield and the rearview mirror, smelled wet inside, buttons on the radio didn't all work correctly and couldn't get the back of the seat to move. I return the car and they tell me all about how they need good reviews so they can stay being open vs. "The big guys". Fast forward a couple days and they charged me the whole $517. This made all of my bills bounce so I called customer support and the woman was nice but they can only refund $100 to me when I have paid about $700. The worst part was this was a volunteer trip to Texas to help those effected down there so I not only wasn't making money but then got stiffed by these guys. I would tell you to run from this place and go with any other company.
Lizy me piy total 103$ hi gay chargers 132$ no good
Got a great deal, staff was helpful, customer service by phone was great, car was in great shap, will use Thrifty again!
Beware of this place. My original car rental quote was approximately $100. When I got there, I was forced to pay out additional funds totalling to $188. The lady tried charging me for literally everything. Even the GPS was $17 a day. Not only was she unhappy to see me, but threw a hurl of insults at me for "questioning" her insurance "recommendations". She was unable to explain the minute things about their insurance, called me uneducated, and had the meanest look on her face. Never do business with this place.
Thrifty Car Rental is a US Car Rental based in Detroit, Michigan. Thrifty Car Rental is located at 334 Lucas Dr, Detroit, MI 48242, USA.
Please contact with Thrifty Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Thrifty Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.